Service Process Manager

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Orange with the position of Service Process Manager - Orange which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Service Process Manager - Orange below matches your qualifications. Good Luck: D

On top of that, you will have full autonomy in organizing your daily job. Define support chains using standard models and implement them in dedicated tools.

Benefits of the job:

This job opportunity is a great way to boost your career. You will have an interesting and critical position within CTIO and work in transversal with many Orange Business entities. On top of that, you will have full autonomy in organizing your daily job.

QOS is a dynamic team and upon arrival, you will receive full support from the entire team who will ensure your skills development.

Job description and responsibilities:

To start as a junior, you’ll be mainly in charge of following current activities:

• Define support chains using standard models and implement them in dedicated tools.
• Setup service level commitments with customer (SLA) and supplier (OLA).
• Represent the team at required meetings with other teams and entities.

Once you are comfortable with current processes, you’ll be acting as product owner:

• Solely in charge of one or several specific areas (Big Data scope for example)
• Expected to propose new processes on your scope
• Improve digitalization and automation of your processes
• Able to assess new IT environment and propose innovative agreement processes

As a member of PAAD team, you’ll also contribute to other missions owned by the other product owners:

• Report your activities and manage in autonomy your workload and tasks.
• Component urbanization in OrangeCarto.
• Business importance scoring.
Data quality management.

Required skills:

To be able to fulfill this dream like job, you will arrive with:

• Customer oriented and focused on quality of service.
• Autonomous, able to work within a self-managed team (no operational manager).
• Strong improvement will, proactive and self-motivated attitude, innovative spirit
• Project management experience (prioritization and time management, multitask mindset).
• English (spoken and written).
• Good communication skills.
• Analysis and synthesis abilities.
Office365 skills (use of Excel and Teams is mandatory).

Appreciated extra skills:

• French speaker.
• Knowledge of Incident Management.
Knowledge of Orange Business organization.

CDI

• Company : Orange
• Position : Service Process Manager
• Location : Cairo
• Country : EG

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Service Process Manager job info - Orange Cairo above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Service Process Manager job info - Orange Cairo in 25-04-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.